Consulting Services
There are many ways consulting organizations mix and match hourly rates with job functions to create a matrix of talent and fees that can be complex and overwhelming. We can help you simplify the consulting fee structure and ensure you get the best rates. Fixed rate bids are not always a good deal, and time and material agreements need controls. We have developed best practices to determine when each rate type is warranted.
We have created terms and conditions specific to consulting arrangements that protect your intellectual rights and prevent projects from escalating out of control.
Outsourcing
Outsourcing hardware or applications can be beneficial as long as it is seamless to both the users of the software and those who must support it. Terms and conditions are extremely important and service levels and their problem resolutions must be detailed. We can identify all costs associated with outsourcing so there are no billing surprises.
There are key items we have addressed in outsourcing agreements:
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Licensing, ownership, and intellectual property for software
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Clearly delineated responsibilities
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Upgrades and downgrades
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Infrastructure for production, development, and testing
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Application problem resolution and helpdesk coordination
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Pricing models that match your business requirements
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